e7e7 Privacy Policy

Last Updated: January 2026 Section 01

1. Introduction

e7e7 is a trusted online casino and betting platform in Bangladesh. When you use our services, you share certain personal information with us. The purpose of this privacy policy is to inform you with full transparency about how that information is collected, stored, processed, and disclosed.

We believe that your privacy is a fundamental right. e7e7 always complies with applicable data protection laws and international best practices. Please read this policy carefully, as it clearly defines your rights regarding your personal information and our responsibilities.

This policy applies only to the e7e7 website (https://e7e7.cam) and its related services. Third-party links or services are governed by their own privacy policies.

Section 02

2. Information We Collect

e7e7 collects the following types of information for various purposes:

2.1 Information You Provide Directly

When you register an account on e7e7, you are required to provide your name, date of birth, email address, mobile number, and residential address. This information is essential for verifying your identity and managing your account.

2.2 Financial Information

Payment details provided during deposits and withdrawals, such as your bKash number, Nagad number, Rocket number, or bank account details, are collected. This information is used solely for processing transactions and preventing financial fraud.

2.3 Identity Verification Documents

As part of regulatory compliance, we may collect copies of your National ID (NID), passport, or driving license. These documents are stored in a secure environment and can only be accessed by authorised staff.

2.4 Automatically Collected Information

When you use the site, the following technical information is collected automatically:

• IP address and device identifier information
• Browser type and operating system information
• Cookie and session data
• Site navigation and game activity logs
• Login and logout times and dates

2.5 Information from Communications

When you contact us via live chat support or email, a record of that conversation is stored. This is used to improve service quality and resolve disputes.

Section 03

3. How We Use Your Information

e7e7 uses collected information only for the following lawful purposes:

1. Creating, managing, and verifying your account
2. Processing all financial transactions including deposits and withdrawals
3. Providing gaming services, promotions, and bonuses
4. Preventing financial fraud, deception, and money laundering
5. Responsible gaming management and identifying problematic behaviour
6. Meeting legal and regulatory obligations
7. Customer support and complaint resolution
8. Platform security and technical improvement
9. Personalised promotional communications with your consent

We never use your information beyond the approved purposes. If we need to use your information for any new purpose, we will notify you in advance and obtain your consent where required.

Section 04

4. Sharing and Disclosure of Information

e7e7 never sells or rents your personal information to third parties. However, limited information may be disclosed in the following circumstances:

4.1 Service Providers

We use trusted third-party services (such as payment processors and technology providers) to operate our platform. These partners may only use information for the specific contracted purpose and operate under strict confidentiality obligations.

4.2 Game Providers

When you play games from Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, or other game providers, limited gameplay-related information may be shared with the relevant provider. This is necessary to ensure fair play and provide technical support.

4.3 Legal Obligations

In response to a court order, government directive, or a lawful request from a law enforcement agency, we may be legally required to disclose information. In such cases, we will endeavour to notify you to the extent permitted by law.

4.4 Business Transfers

If e7e7 ever undergoes an acquisition, merger, or restructuring, user information may be transferred. In that case, the new entity will be required to follow this privacy policy and we will notify you in advance.

Section 05

5. Data Security Measures

e7e7 applies industry-standard technical and organisational security measures to keep your information safe:

• SSL Encryption: All data transmission on the site is protected by 256-bit SSL encryption, which prevents interception by third parties.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorised staff can access personal information and a log of every access is maintained.
• Firewall and Security Monitoring: Continuous monitoring is in place to prevent unauthorised access and cyber attacks.
• Two-Factor Authentication: An additional security layer is available for accessing your account.
• Regular Security Assessments: System security is regularly assessed and tested.

Please note that transmitting information over the internet is not one hundred percent secure. While we ensure the highest level of protection, we cannot guarantee complete security. It is your responsibility to keep your account password confidential and to log out after using a public device.

Section 06

6. Cookie Policy

e7e7 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience when using the site.

6.1 Types of Cookies

• Essential Cookies: These are required for the basic functionality of the site. Without them, logging in, making transactions, and playing games would not be possible.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to analyse site usage patterns and improve services.
• Security Cookies: Used to prevent fraud and ensure account security.

You can manage cookies through your browser settings. However, disabling essential cookies may cause parts of the site to not work properly.

Section 07

7. Data Retention Period

e7e7 retains your personal information only for as long as necessary. The retention period is determined by the type and purpose of the information:

• Account Information: For as long as the account is active and for the legally required period after closure.
• Financial Transaction Records: A minimum of five years in accordance with financial regulatory rules.
• Identity Verification Documents: For a specified period after account closure in accordance with regulatory guidelines.
• Communication and Support Records: For up to three years from the date of last contact.
• Technical Logs: For three to twelve months, depending on security requirements.

After the specified period, information is securely deleted or anonymised.

Section 08

8. Your Rights

As a registered user of e7e7, you have the following rights over your own personal information:

8.1 Right to Access

You may request from e7e7 at any time to find out what information we hold about you and how we are using it.

8.2 Right to Rectification

If any of your information is incorrect or out of date, you may request a correction. You can change basic information yourself through your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, due to legal, regulatory, or contractual obligations, we may be required to retain certain information for a specified period.

8.4 Right to Restrict Processing

You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.

8.5 Right to Withdraw Consent

Where information processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.

To exercise these rights, contact us at [email protected] or submit a request via live chat. We are always ready to respond to your request within 30 days.

Section 09

9. Protection of Minors' Information

e7e7 strictly does not provide services to anyone under the age of 21. We do not intentionally collect or process any information from minors. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.

If you become aware that a minor you know has registered on e7e7, please notify us immediately.

Section 10

10. International Data Transfers

e7e7 provides services using international technology infrastructure. Your information may be stored on servers located outside Bangladesh. In such cases, we ensure that the country or region storing the information maintains adequate data protection standards and that appropriate contractual safeguards are in place.

Section 11

11. Policy Changes

e7e7 reserves the right to amend this privacy policy when necessary. If any significant changes are made, we will notify you in the following ways:

• Publishing a notice on the website
• Sending a message to your registered email address
• Displaying a notification at login

Continuing to use the site after the updated policy is published will be considered acceptance of the revised terms. We recommend that you review this page regularly.

Section 12

12. Responsible Gaming and Data Protection

e7e7 uses analytical data to monitor your gaming behaviour and ensure responsible gaming. If our system detects any signs of problematic gaming, we may offer you assistance or automatically intervene. This data collection is done in your own interest.

To learn more about responsible gaming, visit our Responsible Gaming page.